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Privacy Policy

At www.priscilaiwama.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information.

Information We Collect We may collect various types of personal information, including:

  • Name and surname

  • Contact information such as email address and phone number

  • Demographic information (e.g., location, preferences, interests)

  • Information provided during registrations or forms submissions

  • IP addresses, browser type, and operating system details

How We Use Your Information We use the information collected to:

  • Provide and improve our products and services

  • Customize the website according to your interests

  • Communicate with you regarding inquiries, support, and customer service

  • Send periodic promotional emails, newsletters, and updates

  • Conduct market research and statistical analysis

Data Storage and Protection Our website is hosted by Wix.com, which provides a secure platform to offer our products and services. Your data is securely stored on Wix.com's servers, protected by advanced security measures, including firewalls and encryption technologies.

Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience, analyze trends, and track website usage. You can control cookie preferences via your browser settings, but disabling cookies may limit the functionality of the website.

Third-Party Services We may utilize third-party services to facilitate certain functions, such as analytics, marketing, and customer support. These third parties have their own privacy policies governing the use and storage of your information.

Sharing of Personal Information We do not sell, rent, or otherwise disclose your personal information to third parties unless:

  • Required by law or governmental authorities

  • Necessary to protect our legal rights or the safety of our users

  • With your explicit consent

Communication Preferences You may receive emails, SMS, or other communications from us. You can opt-out of receiving these communications at any time by contacting us or using the unsubscribe link provided in our communications.

Your Rights and Choices You have the right to:

  • Access the personal data we hold about you

  • Request corrections to your personal data

  • Request deletion of your personal data

  • Object to the processing of your data

To exercise these rights, please contact us via the contact information provided below.

Security Measures We implement various security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

 

Policy Updates We may update this Privacy Policy periodically. Any changes will be posted on this page and, where appropriate, notified via email.

Contact Information If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@priscilaiwama.com

This Privacy Policy was last updated on 04/04/2025.

Terms of Use

By using the website www.priscilaiwama.com, you agree to the following terms and conditions:

Acceptable Use You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights, restrict or inhibit the use and enjoyment of the website by others.

Intellectual Property All content on this website, including texts, images, logos, graphics, videos, and other materials, is the exclusive property of www.priscilaiwama.com or its respective licensors and is protected by intellectual property laws. Any reproduction, distribution, or use of the content without explicit prior authorization is strictly prohibited.

User Responsibilities You agree to provide accurate, true, and complete information while using the website and to update such information whenever necessary.

Disclaimer We do not guarantee that the website will be free of errors, interruptions, viruses, or other harmful components. We shall not be liable for any damages resulting from the use of the website or any information contained therein.

Links to Third Parties This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of such websites.

Changes to Terms We reserve the right to modify these Terms of Use at any time. Changes will be published on the website and will take effect immediately upon publication.

These Terms are governed by Brazilian law. Any disputes related to these Terms shall be submitted exclusively to the competent courts in Brazil.

Contact If you have any questions or concerns about these Terms of Use, please contact us via the email provided on the website.

These Terms of Use were updated on 04/04/2025.

Return and Refund Policy

Thank you for shopping at www.priscilaiwama.com. We strive to ensure our customers are satisfied with their purchases.

Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition as you received it, and in its original packaging. You must provide a receipt or proof of purchase to complete your return.

Refunds Once we receive your item, we will inspect it and notify you immediately regarding the status of your refund. If approved, we will initiate a refund to your original method of payment. Refunds are typically processed within 7-14 business days, depending on your payment provider's policies.

Shipping You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items If you receive a damaged or defective item, please notify us immediately. We will arrange a replacement or provide a full refund, including return shipping costs.

Non-returnable Items Certain items are non-returnable, such as:

  • Customized or personalized items

  • Digital products or downloadable software

  • Gift cards

Contact Us If you have any questions about our return and refund policy, please contact us at the email provided on our website.

This Return and Refund Policy was last updated on 04/04/2025.

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